Privacy Policy – The Craft Tree
Last Updated: 10-11-2025
Welcome to The Craft Tree (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website — https://www.thecrafttree.com
Who We Are
The Craft Tree is a luxury handicraft brand that works directly with master artisans across India to showcase and export handmade products such as wooden crafts, textiles, metalwork, and marble pieces.
Website: https://www.thecrafttree.com
What Personal Data We Collect and Why We Collect It
We collect only the information necessary to respond to inquiries, provide quotations, and improve user experience on our website.
1. Information You Provide
Contact Details: Name, email address, phone number, company name, and any message you submit through our “Get a Quote” or contact form.
Purpose: Used to respond to your request, share quotations, or discuss collaborations.
Legal Basis: Your active consent when submitting a form.
2. Automatically Collected Information
Technical Data: IP address, browser type, device type, referring website, and pages visited.
Purpose: For website analytics, performance improvement, and security monitoring.
We do not collect sensitive personal data (such as health or financial information).
Comments
Our website does not currently allow public comments. If enabled in the future, standard WordPress functionality will collect data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
Media
Visitors cannot upload media files directly to our website. If in the future media uploads are allowed, please note that uploaded files are typically publicly accessible.
Cookies
Our website may use cookies to:
Improve website functionality and performance.
Remember user preferences.
Analyze visitor behavior using analytics tools.
You can choose to disable cookies in your browser settings. Doing so may affect some site functionality.
Analytics
We may use third-party analytics tools (such as Google Analytics) to collect anonymous traffic data.
Data Collected: Pages visited, duration of visit, location (approximate), device type, and browser.
Opt-out: You can opt out of Google Analytics tracking using Google’s opt-out tool
Who We Share Your Data With
We do not sell or rent your personal data.
We may share information only with:
Hosting and Security Providers (for technical maintenance and data security).
Email Service Providers (to respond to your inquiries).
Legal Authorities if required by applicable law.
All third parties are bound by confidentiality and data protection agreements.
How Long We Retain Your Data
Contact form entries: 12 months
Analytics data: up to 14 months (Google default)
Server logs: 90 days for security purposes
If you contact us directly, your emails may be retained for recordkeeping for as long as needed to serve our legitimate business interests.
What Rights You Have Over Your Data
You may request:
Access to the personal data we hold about you.
Correction or deletion of your data.
Withdrawal of consent for communication.
To exercise these rights, email us at [Insert contact email].
Where Your Data Is Sent
Your data may be processed or stored on servers located outside your country (for example, in India or other regions where our hosting provider operates).
We ensure that all third-party services comply with recognized data protection standards, such as contractual safeguards or equivalent privacy protection measures.
How We Protect Your Data
We take appropriate technical and organizational measures to protect your information, including:
Secure (HTTPS) website connections.
Regular malware and security scans.
Restricted access to data.
Use of reputable, privacy-compliant hosting and email providers.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will:
Investigate and assess the extent of the breach.
Notify affected users and authorities (if legally required).
Take corrective action to prevent recurrence.
What Third Parties We Receive Data From
Currently, we do not receive personal data from third-party sources such as advertisers or partners.
What Automated Decision Making and/or Profiling We Do
We do not perform automated decision making or profiling based on user data.
Industry Regulatory Disclosure Requirements
The Craft Tree is not part of any regulated financial or government industry that imposes additional privacy disclosure requirements.
Contact Information
If you have any privacy-related concerns or requests, please contact:
📧 tajcraft16062025@gmail.com
🌐 https://www.thecrafttree.com